StockX support home page. There youâll have an entire history of your StockX ⦠Contact StockX customer service. I sold an item on January 2nd. While we share your urgency, please only submit one case per inquiry. We're working hard to respond as quickly as possible. Once youâve browsed through StockX and found an item you are interested in, there are two ways to purchase. I received a confirmation email of delivery from StockX and UPS also shows the item was delivered. StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) at your cost. Case Number. The case includes an account of one alleged instance in which a pair of Jordan 1 sneakers was bought for $23,000 using stolen account information. You only seem to get a reply once a day, the advisors close your case without sorting the issue and you don't even have a number to contact someone to sort it? âThe PII that plaintiff and the class entrusted to StockX has been stolen, sold and purchased by criminals who will seek and have already sought to misuse it,â the case states. This is a cause for concern, but there are ways you can spot the fake tag if you know what to look for. I.C., a Minor, by and through his natural parent, Nasim Chaudhri, on behalf of himself and all others similarly situated v. STOCKX, LLC et al. The StockX tag carries a lot of weight in terms of legitimacy, and thatâs why there are a lot of fake tags floating around on the market. What I didn't know was that StockX requires no signature on any deliveries regardless of amount. In principle the concept of stockx is awesome, but the reality is that they really don't care about you. You can call StockX at phone number, write an email to support@stockx.com, fill out a contact form on their website stockx.com, or write a letter to StockX LLC, 1046 Woodward Ave, Detroit, Michigan, 48226, United States. Answers to common customer questions. I shipped same day, and it was delivered to StockX on January 6. But in case youâre not used to checking your email often, thereâs another way you can track your order. I submitted a police case number and video from my neighbor of package being stolen and StockX ⦠The first is just to buy the item outright. Nearly 2 weeks go by, and I receive an email from StockX saying my item was delayed in their warehouse, but a payout should be sent in 1-2 weeks. The item was shipped via FedEx. Case Information Case Title. They don't even have a complaints procedure! All you have to do is log into your StockX account and then click on âBuyingâ on the left panel of your screen. In this case, you will just pay the lowest asking price available for the item. Needles to say my son PS5 was delivered outside and stolen.
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